Ali Basheer
ali@basheer:~  ·  tty1  ·  Baghdad, IQ
Platform Operations Engineer · Software Engineer

ALI
BASHEER

I keep e-government platforms running at Enjaz | Qi Group, and I build the automation, dashboards and workflows that make operations clearer.

drag to orbit · click a node to open its directory
bash — ali@basheer: ~
ali@basheer:~$ cat about.txt

whoami

Software engineer working where systems meet operations. At Enjaz, the technical arm of Qi Group, I help keep e-government platforms that people rely on every day available, stable and ready for each release. I watch platform health, chase incidents to their root cause, and turn recurring problems into permanent fixes.

Before that I spent a year and a half at GlobalTek IQ building ERPNext workflows, custom DocTypes and scripts that removed manual work across departments, then moving into BI to give management dashboards, KPIs and SLA reports they could act on. That mix shapes how I work today: automate what repeats, measure what matters, and keep services running.

ali@basheer:~/work$ git log --graph career

experience 4 commits · 2 orgs

commit e7a1026 (HEAD -> main) · Oct 2026 – present · Baghdad · on-site

Platform Operations Engineer @ Enjaz | Qi Group (QiCard)

  • Reliability. Monitor availability, performance and operational health of e-government digital platforms.
  • Incidents. Investigate incidents, troubleshoot technical issues, and coordinate resolutions with the relevant teams.
  • Service continuity. Support daily platform operations so digital services stay up.
  • Improvement. Analyze operational data and recurring issues to find what to fix next.
  • Releases. Support system changes, releases, testing and service readiness, plus automation, documentation and operational reporting.
commit b1a0826 · Aug 2026 – Oct 2026 · Baghdad

Business Intelligence Analyst @ GlobalTek IQ

  • Dashboards. Built dashboards and analytical reports with Power BI, Excel, SQL and ERPNext.
  • KPIs & SLAs. Monitored and reported KPIs, SLAs and business performance indicators.
  • Data pipeline. Extracted, validated and transformed data from ERPNext and other business sources.
  • Insight. Spotted trends and performance gaps, and turned them into clear management reports.
commit a7e2025 · Aug 2025 – Aug 2026 · Baghdad

Process Automation Engineer @ GlobalTek IQ

  • ERPNext customization. Built workflows, custom DocTypes, and client and server scripts.
  • Process automation. Shipped automated workflows on ERPNext and GTTeam that cut manual work across departments.
  • SLA tracking. Set up SLA monitoring and Power BI dashboards to improve process visibility.
  • QA & UAT. Tested ERPNext updates and new features end to end and ran User Acceptance Testing before deployment.
  • L2 support & training. Traced root causes of integration issues, supported clients, wrote SOPs, and trained end users.
commit 3b4f2025 · Apr 2025 – Jul 2025 · Baghdad

Business Excellence Intern @ GlobalTek IQ

  • ERP implementation. Installed, configured and maintained ERPNext (Frappe framework) on Linux.
  • Process mapping. Mapped business workflows and aligned ERP modules to them.
  • Dashboards. Built Power BI and Excel dashboards and KPIs for executive decisions and to spot automation opportunities.
  • Sysadmin. Deployed systems on Linux VMs and Google Cloud.
ali@basheer:~$ dpkg -l | grep ali

installed packages

ii installed  ·  iU unpacked, still configuring (currently learning)
stpackagedescription
iilang-pythonPython. Scripting, automation, data work
iilang-csharpC# and .NET basics
iUaspnet-coreASP.NET. Learning now
iilang-c-cpp-javaC, C++, Java. Algorithms and data structures foundation
iiweb-frontendHTML, CSS, JavaScript, Bootstrap, API endpoints
iisqlDatabases, queries, data mapping
iiplatform-opsMonitoring, incident response, troubleshooting, release readiness
iibi-analyticsKPI and SLA reporting, dashboards, management reports
iierpnext-frappeWorkflows, custom DocTypes, client/server scripts, install and configure
iiqa-testingFunctional, regression, web services, mobile, UAT, bug tracking
iilinux-envLinux VMs, WSL, Google Cloud (basic deploy), Docker (basic)
iidata-vizPower BI, Excel, data cleaning and analysis
iijiraTask and issue tracking
ali@basheer:~$ cat /etc/education

education

degree
BSc. Computer Science
school
University of Technology, Baghdad
major
Networks
focus
Programming concepts, algorithms, data structures
uptime
Sep 2019 – Dec 2023